Difficult Conversations: How to Discuss What Matters Most

CD Details

Difficult Conversations: How to Discuss What Matters Most is an audiobook guide to navigating challenging interpersonal exchanges. Developed from fifteen years of research at Harvard Negotiation Project, this work addresses the common struggle of handling tough talks with anyone from family members to colleagues to clients. The authors provide a practical, step-by-step framework for preparing for difficult conversations, starting them in ways that minimize defensiveness, and keeping discussions constructive no matter how the other person responds.

This CD audiobook offers listeners concrete strategies for managing conversations they dread, whether about workplace tensions, personal relationships, or emotional admissions. Pick up this used copy and gain access to proven techniques for communicating more effectively with less anxiety.